At Ratel 4×4 Bosbumper, we want you to be completely happy with your purchase. If you’re not, we make returns easy.
Returns
- Eligibility: You can return items within 14 days of purchase. The item must be unused and in its original condition.
Return Process
- Contact Us: Email braam@bosbumper.co.za or call 082 447 5125 to start the return.
- Return Authorization: You will get an email with return instructions.
- Ship Back: Once you have authorization, securely package the item, and ship it to:
Ratel 4×4 Bosbumper, 130 Riet Spruit St, Sunderland Ridge, Centurion, 0157.
You’ll cover return shipping unless the item was damaged or incorrect. - Refund or Exchange: After we get the return, we’ll inspect it and process your refund or exchange.
Refunds
- Processing Time: Refunds will be processed within 7 business days.
- Method: Refunds will go back to your original payment method. It may take a few days for your bank to reflect the refund.
Damaged or Incorrect Items
If the item is damaged or incorrect, please contact us within 7 days with a photo. We’ll cover return shipping and send a replacement or refund.
Contact Us
For any questions or help with your return, reach us at:
- Email: braam@bosbumper.co.za
- Phone: 082 447 5125
Thanks for shopping with Ratel 4×4 Bosbumper!